Free Standard Shipping

WakesurfCo offers free standard shipping on eligible orders of $99 or more delivered within the contiguous United States.

Orders under $99 and any excluded destinations or oversized-product charges will be shown at checkout before payment.

Processing Times

Most in-stock orders are processed within 1-3 business days. Orders placed on weekends or holidays begin processing on the next business day. Processing times may be longer during major promotions, product launches or peak season.

Estimated Delivery

After an order ships, standard delivery generally takes 3-7 business days within the contiguous United States. Delivery dates are estimates and may be affected by carrier delays, severe weather, high seasonal volume or circumstances outside our control.

Tracking

When tracking is available, it will be emailed to the address used at checkout. Please allow up to 24 hours for tracking information to update after the carrier receives the package.

Oversized Products and Wakesurf Boards

Some wakesurf boards and oversized products may require special handling. Any additional charge or special delivery requirement will be clearly disclosed before the order is completed.

Alaska, Hawaii and Other Destinations

Free standard shipping applies only to eligible orders delivered within the contiguous United States. Customers in Alaska, Hawaii, U.S. territories or international destinations should contact sales@wakesurfco.com before ordering so we can confirm availability and shipping costs. Customers are responsible for applicable duties, taxes, customs charges and import fees.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address. Contact us immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Damaged or Missing Packages

Inspect your order as soon as it arrives. If a package or product arrives damaged, save all packaging and photographs and contact sales@wakesurfco.com within 48 hours of delivery. Include your order number and clear photographs of the product, packaging and shipping label so we can help evaluate the issue.

Questions

Email sales@wakesurfco.com before ordering if you have a shipping question.