Frequently Asked Questions

Get straightforward answers about choosing boards, vest sizing and shopping with WakesurfCo. Need personal help? Email sales@wakesurfco.com or contact John and Anna.

How do I choose the right wakesurf board?

Start with your weight, height, experience and riding goals. Our Find My Board tool helps narrow down Phase 5 options. Read our wakesurf board buying guide for the differences between styles and the factors that affect sizing.

What is the difference between skim and surf wakesurf boards?

Skim shapes generally offer a looser feel for spins and technical tricks. Surf shapes generally emphasize drive, carving and airs. Individual models and fin setups vary, so choose a shape and size that fit the rider rather than relying on the category name alone.

Can you help me choose a board for my family?

Yes. Send each rider's height, weight, experience and goals. We can help compare shared-board options and explain when separate sizes would fit the riders better.

How do I ask about a 2027 Phase 5 board?

Email sales@wakesurfco.com with the model and size you are interested in. We can answer product questions and discuss availability and estimated timing. Sending an inquiry does not place an order or preorder.

How do I check whether a size is available?

Open the product page and select the exact size or variant. Availability can differ between sizes and colors. Contact us if you need a size that is not shown or want help confirming availability.

How do I choose a Follow impact vest size?

Use the size chart for the exact model and compare the listed body measurements. Different cuts can fit differently. Send us your measurements and the model you are considering if you would like help comparing sizes.

Is an impact vest the same as an approved life jacket?

Do not assume the terms mean the same thing. Check the exact product's label and manufacturer approval information. We describe these collections as impact vests so you can distinguish them when shopping.

What should I compare when buying a wakesurf rope?

Review the handle, rope length, adjustment sections and manufacturer instructions for the exact product. Browse wakesurf ropes and accessories, or ask us for help comparing your options.

Do you offer free shipping?

Free standard shipping is available on orders over $100 in the contiguous United States. Review our Shipping Policy for the current terms and delivery information.

Where can I find your return policy?

Read our Returns and Refunds policy before ordering. If you have a question about a specific product or order, contact us so we can help.